Frequently Asked Questions - Answered

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Help2Rehome Scotland cover the whole of Scotland. We don't have a base where we are based from as our staff work from across Scotland.  

All of our foster carers are placed throughout Scotland and look after pets until they get a new home. We cover Scotland from the Borders to the Highlands and everywhere in between. 

This is a question that we get asked every day - Sadly there is no answer to this. We are unable to say how long it will take to rehome a pet as we cannot see when someone will get in touch. 

With our reach and contact base, we have a high success rate at rehoming animals fairly quickly, however this isn't a guarantee. 

Yes, we cover the whole of Scotland and can often arrange transport to collect pets. A fuel charge may apply. 

We allow meetings once a home check has been carried out first. As pets stay with foster carers or owners until they are rehomed, we need to ensure anyone who is genuine and offering a new home has been vetted first. 

Once a successful home check has been completed, a meeting can be arranged. 

We don't offer private boarding if anyone is moving home or going on holiday. 

If you have seen an animal for rehoming on our website and it states 'Available', this means the pet is still available for rehoming. Please email info@help2rehome.com 

We do not accept calls regarding pets for rehoming, all enquiries do need to be in writing via email. 

Yes, our service is designed to put previous and new owners in touch with each other, therefore you know where your pet is being rehomed too and can keep in touch with new owners for updates and photos - giving you peace of mind that your pet is doing well and settling into a new home. 

Yes, we can still help and we can often reduce the registration fee or waive it, depending on circumstances, please give us a call on 0330 133 4594 between 10am and 4pm Monday - Saturday to speak to the rehoming team. You can also email info@help2rehome.com if you prefer.